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Client Communications

The Kryder Law Group, LLC places a great deal of importance on the client-attorney relationship and our client communications. In that vein, we believe in proactive communications with our clients. We know your legal matters weigh heavily on your mind, and we do not want to add to that weight by keeping you in the dark about how your case is progressing.

Our lawyers will keep you apprised of every step we take, as well as how far it takes us. We will tell you about challenges met, milestones reached and wins to celebrate. If we encounter an obstacle, you will be first to know, and we will immediately review with you our strategy for crossing that hurdle.

We Can Get You a Face-to-Face Meeting Within 48 Hours

For the most part, we will handle these updates and conversations over the phone. However, if at any time you feel like you need to meet in person with Andrew Kryder or another attorney at the firm, we will arrange a face-to-face meeting that will take place within 48 hours of your request.

For as much as we value and respect client communications, the nature of our work dictates that sometimes we leave the office to appear in court or meet with an insurance adjuster, interview a witness, file documents at the county clerk’s office, and so on.

This means we may not always be there to take your phone call, but you can rest assured that we stay on top of our email inbox and phone messages and will return your call promptly. If your question is one that a knowledgeable staff member can answer—perhaps regarding a court date or something similar—they will be happy to assist you. For more involved matters, you can count on your attorney calling you to discuss your questions or concerns.

The open-door policy at The Kryder Law Group, LLC is something that distinguishes us from other law firms. We keep our door open to you to keep the lines of communication flowing in both directions, and so you know, when you hire our firm, we are reliably “on the case.”