If you suspect funeral home negligence in handling your deceased loved one’s remains, a St. Louis funeral home negligence lawyer can help with a civil lawsuit. Our personal injury attorneys work tirelessly to seek justice and provide emotional support for surviving family members affected by a negligent funeral home.
In this Article
What Missouri Laws Apply to Funeral Homes?
Missouri funeral homes work under a mix of state and federal rules built to protect families and uphold public health standards. The main authority overseeing these businesses is the Missouri State Board of Embalmers and Funeral Directors, which handles licensing, inspections, and ongoing monitoring.
Here’s what you need to know:
- By Missouri law (RSMo Chapter 333), licensing is mandatory. No person or business can practice funeral directing, perform embalming, or operate a funeral establishment without an active license.
- In Missouri, individuals who are not licensed are prohibited from managing “at-need” funeral arrangements. This includes organizing final dispositions, supervising visitations, handling the care and preparation of remains, or entering into funeral service contracts.
- Every licensed funeral home is required to maintain a dedicated, properly equipped preparation room set aside for the hygienic preparation or embalming of remains.
- The Federal Trade Commission (FTC) “Funeral Rule” ensures consumer protection by requiring funeral homes to provide an itemized price list, allowing you to choose only the goods and services you want.
How Do I Avoid Negligence in Funeral and Burial Services?
To avoid negligence in funeral and burial services, ask funeral directors detailed questions when you are making arrangements. If a director is unable to give you clear answers or provide a breakdown of costs as required by law, it could be a sign of negligence.
1. Does the Funeral Director Have a License?
Unlike some states that only regulate individual directors, the Missouri State Board of Embalmers and Funeral Directors regulates and issues credentials to both the individual funeral directors and the physical funeral establishments.
2. Is the Funeral Director’s License Active?
Anyone can instantly check if a Missouri funeral director’s license is active, expired, or disciplined by using the Missouri Professional Registration licensee search portal.
3. Which Funeral Company Will Provide the Services?
By Missouri law, independent or “freelance” funeral directing is prohibited; a licensed director must register their employment with an establishment that holds a valid state-issued permit. Furthermore, a funeral director cannot legally embalm or remove a body without clear, authorized permission from the legal next of kin who holds the Right of Sepulcher.
A coroner or medical examiner must order the immediate embalming of a body if they cannot locate an appropriate family member or legal representative of the deceased’s estate within six hours of death.
4. Are the Funeral Costs in Writing?
Under the FTC Funeral Rule and Missouri state ethics standards, a funeral home has a legal obligation to provide you with an itemized general price List (GPL) before you discuss any specific funeral arrangements. Once selections are made, the director must provide a written, signed statement of goods and services selected, detailing all final costs, cash advance items, and payment terms before the services take place.
What Is Funeral Home Negligence?
Funeral home negligence occurs when any action or inaction by funeral home staff results in the mishandling, mistreatment, or disrespect of the body of a deceased individual. It can also include a failure to deliver services according to the family’s wishes, causing emotional distress to the bereaved parties.
Examples of Funeral Home Negligence
Examples of negligence by a funeral director or other staff may include:
- Improper handling or misplacing remains: improper storage, careless transport, or careless preparation of the body, leading to damage or desecration
- Lost, misplaced, or wrongful burial of remains: failing to keep proper records, resulting in the misplacement or loss of the body, interment of the wrong body, or burial in the wrong cemetery plot
- Improper embalming: performing embalming poorly, which may lead to rapid decomposition or disfigurement of the body
- Cremation errors: failing to follow the appropriate procedures for cremation, resulting in the wrong cremated remains or mixing of multiple bodies’ remains
- Failure to follow the family’s instructions and contractual agreements
How Do I Report Funeral Director Negligence in Missouri?
To report a negligent funeral director or establishment in Missouri, you must file a formal complaint with the State Board of Embalmers and Funeral Directors. You can submit a report online using the MO PRO Online Complaint Form or by calling the board’s primary assistance line at (573) 751-0813.
Who Can File a Funeral Home Negligence Lawsuit in Missouri?
In Missouri, the person who can sue a funeral home for negligence is usually the individual with the legal right to control the final arrangements (the Right of Sepulcher) or the person who signed the contract with the funeral home.
For claims of emotional distress due to the mishandling of a body, Missouri law (RSMo Section 194.119) outlines a specific order of priority for who can take legal action. This hierarchy generally begins with the deceased’s legal personal representative (like an attorney-in-fact), followed by the surviving spouse, adult children, parents, siblings, and then other relatives or the person financially responsible for the arrangements.
Can a Medical Malpractice or Wrongful Death Case Be Filed Against a Funeral Home?
No. In Missouri, you cannot file a wrongful death claim or a medical malpractice lawsuit for funeral home negligence.
A wrongful death claim requires that the defendant’s negligent act explicitly caused the person’s death. Similarly, medical malpractice claims are limited to errors committed by medical professionals providing medical care. Because a funeral home only handles remains after death, its post-mortem actions cannot legally be the cause of death, nor do they constitute medical treatment.
How Does an Attorney Prove a Funeral Service Provider Was Negligent?
To prove a funeral service provider was negligent in Missouri, a plaintiff must show duty, breach, causation, and damages.
- The funeral home owed a legal duty of care to the deceased.
- The funeral home failed to uphold this duty by acting below the accepted standard.
- When the funeral home breached that duty, that specific failure directly caused the plaintiff’s legally recognized damages.
The resulting economic and non-economic damages can include emotional distress and financial losses (not just physical injury).
What Financial Compensation Can Be Recovered in Funeral Home Negligence Claims?
If your family has been impacted by funeral home negligence in Missouri, you may be entitled to seek compensation for the resulting emotional and financial damages with a personal injury case. Missouri law permits you to seek damages for severe emotional distress caused by the mishandling of a deceased’s remains, even without a physical injury. This can include the medical bills for therapy or psychiatric care needed to cope with the emotional trauma and lost wages from time away from work that were spent dealing with the situation.
In Missouri, you can get a full refund for botched funeral services, plus costs for corrective actions like reburial expenses. Punitive damages recoverable for intentional misconduct or gross negligence are not capped for funeral home misconduct.
How Can a St. Louis Funeral Home Negligence Lawyer Help?
If you suspect negligence in a funeral home’s actions, seek representation from an experienced St. Louis funeral home negligence attorney. We perform a thorough investigation to gather evidence (we preserve evidence like medical records and the service contract), identify those responsible for your loss, and negotiate with insurers for fair compensation. We help grieving families recover compensation from the responsible parties.
We provide legal services on a contingency fee basis; you won’t have to pay any legal fees unless we win your funeral home negligence case.
Free Case Evaluation for Funeral Negligence Cases
Call our law firm today for a free consultation. An experienced attorney will explain the legal process and your family’s rights to pursue justice as your family deserves.